Contact Aura Gent

We’re here to help with any questions about your order, shipping, sizing, returns or general product enquiries.

At Aura Gent, we aim to provide a smooth and reliable shopping experience from the moment you visit our store to the moment your order arrives. If you need assistance, simply fill out the contact form below and our support team will get back to you as soon as possible.

How Can We Help?

You can use the form below to contact us about:

Order updates and delivery questions
Product details and sizing guidance
Returns, refunds and exchanges
Payment or checkout support
General enquiries about our store

Customer Support

Our team reviews all enquiries carefully and aims to respond within 1–2 business days. To help us assist you faster, please include as much detail as possible in your message, especially if your enquiry is related to an existing order.

If your question is about an order, we recommend including your order number in the message.